You can contact the Australian Charities and Not-for-profits Commission for information via phone on 13 22 62, our general enquiry form below, social media or via the post.

alert icon Callers are experiencing increased wait times. Thank you for your patience.

Calling is still the quickest way to get assistance. Responses to online enquiries can take up to 2 weeks.

We can provide information to help you and your organisation register as a charity and carry out its obligations to the ACNC. We cannot provide legal or other professional advice. Read more about the way we can help you.

Aboriginal Liaison Officer

If you are an Aboriginal or Torres Strait Islander and would prefer assistance from an Aboriginal Liaison Officer, tell us when you contact us and we will arrange this for you.


Translation and interpreter services
Translation and interpreting

Translation and interpreter services are available to ACNC callers.

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National Relay Service

If you are deaf or have a hearing or speech impairment, you can call us through the National Relay Service:

  • TTY (telephone typewriter) service users phone 133 677 then ask for 13 22 62
  • Speak and Listen (speech-to-relay) users phone 1300 555 727 then ask for 13 22 62
  • Internet relay users can make an internet relay call through the National Relay Service website and then ask for 13 22 62.